By 1980, personal computers are becoming common, as well as social media. It becomes developed to a high degree of complexity. Meaning, more people are being aware and using the social media as form of communication.  As time goes by, social media networking sites are becoming sophisticated and user friendly. From Friendster evolves Facebook which is becoming common and useful to everyone. The MIRC chatroom was replaced by a seasoned one known as Messenger. Even checking a simple meaning of a word, a hardbound dictionary is no longer much in use, but instead a Google is being searched.

These tremendous social networking sites created an awesome experience as well as not so good to others.

Business intelligence comprises the strategies and technologies used by enterprises for the data analysis of business information. BI technologies provide historical, current and predictive views of business operations. Common functions of business intelligence technologies include reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, bench marking, text mining, predictive analytics and prescriptive analytics. Business intelligence technologies can handle large amounts of structured and sometimes unstructured data to help identify, develop and otherwise create new strategic business opportunities. They aim to allow for the easy interpretation of these big data. Identifying new opportunities and implementing an effective strategy based on insights can provide businesses with a competitive market advantage and long-term stability. 

Source: https://en.wikipedia.org/wiki/Business_intelligence

      Wireless network has brought huge impact on our daily lives, work, even on our children. Wireless internet connection has made it easy for anyone to use the internet at any device from laptops, smartphones, and tablets, anywhere in the house without managing tons of cable bundles. We stay connected at all times at no cost every time as this will not end at your house, instead to all places where Wifi is available.  It is convenient as you can still work away from the office desk, can do web conference even at coffee shops  with out compromising anyone’s productivity.

Irregardless of the type of the connections we have, we need to take extra precaution as to secure the data  and information saved on the system. Most organizations, specifically the outsourcing industry, some guidelines are being maintained and followed.

1.  Network facilities should be used for work related only. Avoid opening of non work related sites such as Facebook, Youtube, or any social media sites, at all times.
2. Avoid giving out of login credentials to anyone as to avoid compromise the security system.
3. No video streaming at all times.
4. Regular IT seminar is conducted to avoid phishing and malicious emails.
5. Strictly no paper policy.

In today’s demanding and dynamic workplace, managers need to possess skills and should actively participate in the integration of employees and the process in achieving organization goals.

No two managers’ job are alike. Certain skills are needed to carry out duties and responsibilities associated being a manager.

Managers as defined by Robins, is someone who coordinates and oversees the work of other people so that organizational goals can be achieved. They need skills necessary to help them manage people and technology to ensure effectiveness and efficiency in achieving organizational goals.

The three most important skills a manager should possess according to Robert J. Katz are technical skills, human skills and conceptual skills.

Technical Skills

This includes knowledge and proficiency in a certain specialized field. This is the individual’s abilities to carry out task assigned to them. This is the skills present in the first line managers who manages rank and file individuals.

Human Skills

As Managers deal directly with people, a human skills should be possessed to be able to get the best of their people. They should know how to communicate, lead, motivate and inspire enthusiasm and trust. It is the ability to work well with people.

Conceptual Skills

Finally, managers should have conceptual skills to conceptualize and think about abstract and complex situation. To see organization as a whole and understand relationships of the other departments visualize how organization fits into a broader environment.

Managers are important in the organization as they facilitates the flow of information to the people. They should be open to innovation as the world is changing.  They should be responsible to identify appropriate opportunities to apply information technology and advancement, leading the way for its successful introduction and adoption, and mitigating associated risks, according to author, G. Reynolds.

References:

Management by Stephen P. Robbins and Mary Coulter

Management Technology for Managers by George W. Reynolds

     Who would have thought that Information technology will create a big difference in my life. It gives me the opportunity I thought I would never have. The continues learning and the awesome experience imparted to me every day.

     I am one of the many who works in a BPO industry. I joined last 2012 and I am thankful of the evolution of the Information Technology, for I have a decent and luxurious job for me to send myself and my children off to school.

     7 years ago, when I resigned from the company where I worked, I came to think on where to apply as my family is growing and I don’t want to just stay at home the whole day doing household chores. I was so afraid and worried then, that at my age, I will have a difficulty in placing myself a job. So I decided to try in a BPO company wherein the pay is good and I will be more expose to the advancement of the technologies and there will be no age limit. Luckily, I was accepted. But before, I used to wonder how a call center works. How can you do troubleshooting over the phone? How can I place customer’s order when I’m offshore? But with the advancement of the internet and technology, these are not impossible. All are being connected in just one click. With the evolution of the Information Technology, our lives are getting better and easier everyday.