It’s no wonder this library is booked solid

The daily stampede through the entrance gate at the Northeast Regional Library and up the stairs to the computer-reservation desk is a wonder to behold. Within 15 minutes of the opening bell, patrons are tapping away at every one of the 30 Internet-connected computers in the adult wing. The early birds get an hour of Web time, then the next shift takes over. Typically, every computer is booked every hour of the day.
“We’re very, very busy” says regional librarian Kathryn Whitacre. And how.
In the past year, 594,843 patrons have gone through the entrance gate at the busy Free Library outpost, just up the block and across the street from the Roosevelt Mall. The librarians did the math, and the average worked out to an astonishing 254 visitors an hour.
The Daily News did some math, too, and the library’s annual attendance should beat the total draw for the Eagles’ eight regular-season games at the Linc this year.
In addition to the free Internet – and as of last month, free WiFi – the big draw at Northeast Regional Library is the children’s department. With 147,516 books borrowed last year (63 books an hour), Whitacre says it ranks as the busiest children’s library in the Free Library system.
The library’s other special strength is in foreign-language materials. You can probably find more Russian pop music here than you could on the black market in the Soviet days. The CDs are on display across the aisle from a collection of English lessons for native speakers of more than a dozen languages, including Russian, Spanish, Arabic, Chinese, Portuguese, Hindi, Hebrew and Farsi.
There’s also a well-worn citizenship-prep DVD in Arabic.
As the information hub for the circus-train-of-life in today’s Northeast, the building teems with interesting library subcultures, arriving and departing like flights connecting through Philly International. The morning newspaper readers weave past the Red Cross blood donors, who intermingle with the stamp collecting club and the Toastmasters chapter that book the community conference room.
Classes in English-as-a-second-language that are run by the YMCA meet every weekday except Friday. A literary-fiction book club convenes on Wednesdays, and there’s a regular play-reading group on Mondays. Fans of the local big-band phenom, Bobby Block, come for occasional shows in the auditorium. At least 500 children a month drop in after school for homework help and academic enrichment.
You might ask: How does all of humanity – and its backpacks – fit inside?
The answer: Like generations of Northeast families with a rowhouse and four growing kids, the librarians find a way.
Right now, they’re rearranging the periodicals department to make room for a computer lab. Meanwhile, when Internet demand outstrips supply, they let adult patrons annex the four computer stations in the children’s department during school hours.
To absorb the eager new WiFi crowd, they’re gently reminding laptop users to juice up their machines at home.
“Come with your batteries charged,” Whitacre advises. “We have a limited number of outlets.”*
Northeast Regional Library, 2228 Cottman Ave., 215-685-0522. Hours: 1 to 9 p.m. Monday through Wednesday, 10 a.m. to 5 p.m. Thursday through Saturday and 1 to 5 p.m. Sunday.
– Becky Batcha