Students cannot sign in due to ghost accounts #169175
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Hey, this is a known issue that can occur when students are logged into GitHub Classroom using multiple accounts or their browser has cached a previous GitHub login (like a school-issued or auto-generated "ghost" account). Try following these steps -
> If this somehow helps you to solve your problem, please mark this answer as the solution. |
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Hey! This is a super common GitHub Classroom issue. The "ghost account" problem happens when students are logged into the wrong GitHub account. Quick Fix for Your StudentsTell them to do this:
Why This HappensStudents usually have multiple GitHub accounts or browser is mixing up login sessions. If That Doesn't Work
Pro TipBefore future assignments, have students screenshot their GitHub profile page so you know which account they're using. This logout/fresh login fix works for about 80% of these cases. Let me know if you still have issues after they try this! |
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💬 Your Product Feedback Has Been Submitted 🎉 Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users. Here's what you can expect moving forward ⏩
Where to look to see what's shipping 👀
What you can do in the meantime 💻
As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities. Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐ |
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When this issue occurs, GitHub Classroom typically creates a repository named -ghost. To resolve it:
This approach has worked successfully in my experience. |
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Hi everyone,
I have about 10 out of 26 students are having issues accepting the assignment. I asked them to log into github, then type the assignment link on the web browser address field, they reach the assignment. When they accept the assignment and github tries to create the repository, but it switches to ghost accounts and the repository never gets created. What options do we have to resolve this?
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