My GitHub account was suspended by mistake. Please help to reinstate it.

[DreamAwakenFateBroke]

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Hello GitHub Support Team,

My GitHub account has been suspended unexpectedly, and I would like to request a review and reinstatement.

Account username: unknowIfGuestInDream
Registered email: [email protected]

I believe this suspension might have been triggered automatically. I use my GitHub account mainly for open-source development and personal projects, and I am not aware of any activity that violates GitHub’s Terms of Service or Community Guidelines.

Additionally, I noticed that there is no support for Chinese mainland phone numbers for SMS verification. This may have contributed to the issue with my account.

Please help me review this case. If there was any misunderstanding or automatic detection issue, I would greatly appreciate it if you could restore my account access.

Thank you for your time and assistance.

Best regards,
Liang Tang

[davevad93]

Hi @DreamAwakenFateBroke,

As this is an account related issue, I recommend you contact support by opening a ticket here, select "Other" and explain your problem.

[bruuhim]

Hi @DreamAwakenFateBroke,

@davevad93 is absolutely right - account suspension issues must be handled directly with GitHub Support, not through Community Discussions.

Here's what to do:

1. Visit https://support.github.com/contact/account
2. Select "Other" as the topic
3. Explain your situation clearly, including:
   • Your account username (unknowIfGuestInDream)
   • When you noticed the suspension
   • That you believe it may be an automatic detection issue
   • Your concern about SMS verification with Chinese mainland phone numbers

Tips:

• Be patient - Support may take a few days to respond
• Keep checking the email you registered with ([email protected])
• Avoid creating new accounts while waiting, as that could complicate things

Only GitHub Support can review and reinstate suspended accounts. Good luck! 👍