Suspended Account Recovery

[vmoranv-reborn]

Discussion Type

General

Discussion Content

My account (vmoranv) was suddenly suspended right after I submitted an issue to IMG_PROMPT_API. There was no warning, no email, no security alert, nothing at all. It just instantly locked me out, and now all API requests for my user return 404, which looks like the account was removed before I even received any notice.

I submitted ticket #3952963, but it has been several days with zero response. No updates, no follow-up, nothing. I’ve already checked all spam folders and there is absolutely no communication from GitHub.

This account is very important for me and my team. We maintain multiple active projects together,they even couldn't review my PR, and losing access has disrupted our work. I genuinely don’t know what caused this — I was simply trying to submit an issue to a repository when the suspension happened.

Is this normal? Has anyone experienced GitHub completely ignoring tickets for several days without a single reply? Any advice on how to get this reviewed by an actual human?

Ticket: #3952963
Email: [email protected]

[vmoranv-reborn]

I've submitted a support ticket titled "URGENT: Account Suspended - False Positive," but the GitHub page shows that only one support ticket can be submitted for account appeals. I'll try posting a request for help on X later. Thank you for your attention.

[mecodeatlas]

Thanks for posting in the GitHub Community, @vmoranv-reborn!

We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category, the Discussions category is solely related to conversations around the GitHub product Discussions. This question should be in the General category. I've gone ahead and moved it for you. Good luck!

[vmoranv-reborn]

Hi everyone,

Just an update: my account has now been successfully restored, and I have regained access to my repositories.

Thank you to those who replied and shared advice — I really appreciate the time and help from the community. The issue has been resolved, so no further assistance is needed at this point.

Thanks again, and hope this helps anyone who might run into a similar situation in the future.

Best regards,
vmoranv

[xxz7909]

my account was also suspended. I wanna know how to recovery my access to copilot