Some U.S. state privacy laws (like the California Consumer Privacy Act (CCPA), Texas Data Privacy and Security Act (TDPSA), and Virginia Consumer Data Protection Act (VCDPA)) and laws in the European Economic Area (“EEA”), the United Kingdom, or Switzerland provide individuals the right to: (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information.
Under relevant privacy laws, residents located in the United Kingdom, Switzerland and EEA also have the right to: (4) request restriction of processing of your personal information: You have the right to request that we restrict processing of your personal data in certain contexts, so that we can store such data but not further process it, and (5) object to the processing of your personal information for certain purposes: You have the right to request that we stop processing personal data about you in certain contexts (for example, you may opt out of direct email marketing by clicking on the “unsubscribe” link available at the bottom of the messages received).
We want to help you understand your rights and exercise these rights as easily as possible.
How to download, delete, or correct information
Please see the options below that represent how you shared your information with Waymo and then complete the form provided which we will use to verify your identity and get started working on your request. Sometimes we won't be able to fully comply with a request due to legal or security reasons or other limitations identified under the relevant regulation where you reside. You can also call us at 1-844-261-3753 if you have questions or need assistance.
Waymo user
Current Waymo employee
Former Waymo employee
Waymo job applicant
Other
Please keep in mind
- These requests take time. You may wait up to 30 days (additional time may be needed in some cases, but we will notify you if we need to extend)
- We may reach out to you to follow up or ask additional or clarifying questions, or to check that you are who you say you are.
- We may be limited in our ability to fulfill a request in some circumstances. For example, we may need to keep some information about you for legal or security reasons, or to continue providing a Waymo service you requested.
Submitting a Rights Request for Authorized Agent
If you are submitting a rights request as an authorized agent, you are required to submit proof of your authorization to make the request, such as a valid power of attorney or proof that you have signed permission from the individual who is the subject of the request. In some cases, we may be required to contact the individual who is the subject of the request to verify his or her own identity or confirm you have permission to submit this request. If you are an authorized agent seeking to make a request, please contact [email protected], or call us at 1-844-261-3753 and provide the information identified above.
UK Residents
Images Collected by Sensors Outside Our Cars
If you are a resident of the United Kingdom and wish to exercise your rights regarding any of your personal data that may have been collected by sensors located on the outside of our cars, including exterior cameras, please complete this form.