JD.COM

Bilingual Human Resources Business Partner (Eng/Mandarin)

JD.COM Middlesex, NJ

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Base pay range

$90,000.00/yr - $120,000.00/yr

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Job Title: Human Resources Business Partner (HRBP)

Location: Middlesex, NJ

Salary Range: $90,000 – $120,000 (based on experience)

Overview

We are seeking a hands-on and adaptable HR Business Partner (HRBP) to support our warehouse operations in Perth Amboy, NJ. This role serves as a trusted advisor to both leadership and frontline employees, driving HR initiatives that support operational goals and employee engagement. The ideal candidate has strong generalist experience, thrives in a fast-paced warehouse environment, and is comfortable supporting multiple shifts (day, swing, or night) as business needs require.

Key Responsibilities

Strategic HR Partnership

  • Serve as a key HR contact for warehouse leadership, providing guidance on performance management, employee relations, staffing, and engagement initiatives.
  • Partner with operations leaders to align workforce planning, staffing, and retention strategies with business goals.
  • Support a positive and productive workplace culture through proactive communication and engagement programs.

Employee Relations & HR Compliance

  • Advise managers on employee relations matters and ensure fair, consistent application of company policies.
  • Conduct investigations and recommend appropriate corrective actions as needed.
  • Support compliance with federal, state, and local labor laws, including recordkeeping, attendance, and training documentation.

HR Operations & Systems

  • Maintain accuracy in HRIS systems (e.g., PeopleSoft or similar), including onboarding, data changes, and terminations.
  • Partner with payroll and timekeeping teams to ensure accurate reporting and timely resolution of discrepancies.
  • Assist with benefits administration, open enrollment, and employee questions.

Talent & Performance

  • Support recruiting efforts by partnering with hiring managers and assisting with interviews, onboarding, and new hire orientations.
  • Track and analyze HR metrics such as turnover, headcount, and absenteeism to identify trends and recommend actions.
  • Facilitate performance evaluations, development planning, and succession readiness discussions.

Employee Experience & Engagement

  • Act as a trusted resource for employees, providing guidance on benefits, policies, and professional development.
  • Participate in safety meetings, employee recognition programs, and site-level engagement initiatives.
  • Collaborate with regional HR and corporate teams on cross-site HR projects and process improvements.

Basic Qualifications

  • 1+ years of Human Resources experience or related HR support role.
  • Comfortable working in a warehouse or logistics environment.
  • Flexibility to support various shifts, including early mornings, evenings, weekends, or overnights.
  • Strong proficiency in Microsoft Office (Excel, Word, Outlook).
  • High school diploma or equivalent.

Preferred Qualifications

  • Bachelor’s degree in Human Resources, Business, or a related field.
  • 2+ years of HR generalist or HRBP experience in logistics, manufacturing, or warehouse operations.
  • Experience using HRIS and payroll systems.
  • Strong communication, problem-solving, and interpersonal skills.
  • Proven ability to manage confidential information with professionalism and integrity.

  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Human Resources
  • Industries

    Warehousing and Storage, Transportation, Logistics, Supply Chain and Storage, and Freight and Package Transportation

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